HOW DO I CARE FOR MY JEWELLERY?

Ellis’ jewellery is designed for everyday wear, but should be taken off when doing a physical task, such as exercising, as this could result in damage to a stone. Diamonds are hard gemstones that do not scratch easily with wear. Clean regularly with a soft toothbrush, liquid soap and warm water to avoid any build up of dirt and keep the stones looking their best.

As with all fine jewellery, stone settings should be checked occasionally. If there is any signs of movement please return the jewellery to Ellis to adjust or approach your local jeweller. Utmost care has been taken to set stones securely however Ellis Mhairi Cameron is not responsible for the loss of stones after purchase.

Although Ellis’ jewels are designed to change with the wearers’ lifestyle and habits throughout the years, Ellis is happy to recondition items and return their original finish and lustre.

DO YOU OFFER A WARRANTY ON YOUR JEWELLERY?

Every piece made by Ellis Mhairi Cameron is designed to be worn and loved everyday, but as with all fine jewellery, it should be treated with care. Ellis provides a one year warranty on all pieces of jewellery from the date of purchase, provided it has not been worked on by another jeweller or if the damage goes beyond accepted patterns of wear. Beyond the warranty period, Ellis will quote for any necessary repairs on a case by case basis.

INSURANCE

We highly recommend purchasing insurance for your jewellery. While Ellis & her team make her jewellery with durability in mind, we still use diamonds that can be fragile and need to be worn with extra care. For example, all of the baguette-cut diamonds we use are more vulnerable to breaking if they are accidentally struck.

BAGUETTE DIAMONDS

Baguette is part of a family of cuts that is more sensitive and needs to be worn with care. Because of its length and shape, a hard bump or strike against a hard surface can cause the diamond to crack and potentially fall out of the setting. For this reason we highly recommend purchasing insurance for your ring; this will cover physical loss, theft, or damage. Jewellery insurance allows you to put safeguards in place so that you can either replace your jewellery item or recover its monetary value.

As stated in our policies; our 1 year warranty covers any potential defects in craftsmanship, but it will not cover broken stones.