1. BOOK A CONSULTATION

Email hello@ellismhairicameron.com to discuss your ideas. You may already have a clear idea of design; it may be a variation of pieces you have seen on the website, or an entirely new piece within the Ellis Mhairi Cameron aesthetic. This consultation is to help you decide on the specifics of the design, and bring your ideas to life.

Due to COVID-19, in person, studio consultations are not currently taking place. Appointments are instead being held online, via Facetime, Zoom or Skype. Phone consultations are also available.

During your consultation, Ellis will discuss with you your ideas, potential designs, your budget, deadlines, and any additional information required to create your bespoke jewellery. 

STONE SOURCING 

Ellis carries a broad range of different diamonds and gemstones in stock. If however you require a specific cut or colour of diamond / gemstone to be sourced for your appointment to view, we ask for Diamond / Gemstone Sourcing Fee (£80). This is then deducted from your final bespoke fee.

 

2. FINALISING YOUR DESIGN

Following the consultation, Ellis will put together a PDF Booklet, showcasing possible designs for you to choose from. When you have chosen from the designs and discussed any amendments, the next stage is payment.

 

3. PAYMENT

For bespoke and customised orders Ellis requires a 50% fee of the total amount due, as confirmation of your order, before production can begin. At this point you will be committed to purchase and the order cannot be cancelled. The remainder will then need to be paid in full before collection or dispatch of the order. Payment can be made by debit card, credit card or bank transfer. Goods remain the property of Ellis Mhairi Cameron until paid for in full. Ellis can document the making process if you would like to have photos of your piece being made.

4. TIMESCALE

Depending on the nature of the work, bespoke pieces normally take between 4 - 6 weeks to produce. During busier times, such as the lead up to Christmas, this timescale may be longer, so please get in touch with as much advance notice as possible.​

CUSTOMISATION

Each piece in the collection can be made-to-order with a preferred type, colour or size of stone and preferred precious metal alloy. Ellis can guide you through the collection and possibilities that can be explored to make one of her existing designs more personal to you.

REWORKING HEIRLOOM JEWELLERY

Ellis is more than happy to rework heirloom pieces of jewellery which you no longer wear into something you love, within the Ellis Mhairi Cameron aesthetic.

Ellis can arrange for collection of your jewellery. Ellis’ insurance will cover your jewels while they are in her possession. Please, where possible, have your stone appraised prior to leaving it with Ellis for re-setting. This will ensure that her insurance covers it at its accurate value.

Please contact hello@ellismhairicameron.com and we can talk you through the remodelling process.

 

​ENGRAVING SERVICE

Ellis offers an engraving service if you would like your jewellery engraved with a personal message. Please email to discuss your engraving and Ellis will contact you with finer details including font options and pricing.