Your Bespoke Journey

Once you have an idea in mind, email hello@ellismhairicameron.com to discuss your ideas. You may already have a clear idea of design; it may be a variation of pieces you have seen on the website, or an entirely new piece within the Ellis Mhairi Cameron aesthetic.

In your email please let us know design parameters such as:

Your Design – Would you like earrings, a necklace, a ring?
Metal Colour & Stones  – Our main collection is yellow gold and diamonds, but bespoke pieces can be made from platinum, white gold, rose gold or palladium, as well as various gemstones.
Deadlines  – Do you need your design for a particular deadline, such as your wedding?
Budget – Do you have a particular budget for your designs?

If you have a clear idea of what you would like, appointments aren’t always necessary as emails / phone calls may give enough details for you, but appointments are always welcome if it would help visualise your ideas. 

If you would like to book a face to face or online appointment, appointments are available to book in person at Ellis' London studio, online via Facetime, Zoom or by phone.

During your consultation, Ellis can discuss with you your ideas, potential designs, your budget, deadlines, and any additional information required to create your bespoke jewellery. 

STONE SOURCING 

We carry a broad range of different diamonds in stock - click to see examples here. If however you require a specific cut or colour of diamond or specific gemstones to be sourced for your appointment to view, we ask for a Diamond / Gemstone Sourcing Fee (£80). This is then deducted from your final bespoke fee. 

2. FINALISING YOUR DESIGN

Following your consultation, you will be sent through a design brief of what we have discussed including design, pricing, lead time and any other details needed. 

Visualising how your design will look is really important, so for completely bespoke designs or if you would prefer to see designs on paper or in wax first, the below options are also offered. These are not always necessary and you are welcome to move forward to pay the deposit without them. We offer these below specifically to help you visualise your design ahead without committing to the full deposit.

DESIGN OPTIONS

To receive a PDF with a series of design drawings the fee is £250. If you would prefer to see a wax model before committing to a deposit, the fee is £500. 

Both of these fees are non-refundable, as they cover the time taken to create your PDF or carve the wax, but both of these fees are then fully deductible from the final fee for your bespoke piece, if you decide to move forward.
For example, if you paid for a wax model and then decided to move forward with the project, this payment would go towards your deposit for the bespoke piece.

When you are happy to move forward, the next stage is deposit payment. 

3. PAYMENT

For bespoke and customised orders, we require a 50% fee of the total amount due, as confirmation of your order, before production can begin. At this point you will be committed to purchase and the order cannot be cancelled. The remainder will then need to be paid in full before collection or dispatch of the order.

4. TIMESCALE

Depending on the nature of the work, bespoke pieces normally take between 6 - 10 weeks to produce. During busier times, such as the lead up to Christmas, this timescale may be longer, so please get in touch with as much advance notice as possible.​

 CUSTOMISATION

Each piece in the collection can be made-to-order with a preferred type, colour or size of stone and preferred precious metal alloy. We can guide you through the collection and possibilities that can be explored to make one of Ellis' existing designs more personal to you.

​ENGRAVING SERVICE

We also offer an engraving service if you would like your jewellery engraved with a personal message. Please email to discuss your engraving and we will contact you with finer details including font options and pricing.

BESPOKE STORIES

Click here to discover examples of client commissions and the stories behind them.

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REWORKING HEIRLOOM JEWELLERY

We are more than happy to rework heirloom pieces of jewellery which you no longer wear into something you love, within the Ellis Mhairi Cameron aesthetic.

We can arrange for collection of your jewellery and our insurance will cover your jewels while they are in our possession. Please, where possible, have your stone/s appraised prior to leaving for re-setting. This will ensure that the insurance covers at its accurate value.

Please contact hello@ellismhairicameron.com and we can talk you through the remodelling process.

  Images: Harper Raye & Jack Allan